Blogs

We've been seeing many 2014 E550i-B2, E550i-B2E Vizio TVs with intermittent symptoms. The set will play work a while and then the picture will go out with the sound working. Or Both picture and sound will go away. Turning it off and on may get it to work again for a while.
This is a same day repair in most cases.

We've been seeing a lot of Vizio M550SV Smart LED TVs with problems of no sound, no audio on any input. These are good sets and were made in 2011 and 2012. The problem is on the audio section of the main board. There are 5 components on the board that need to be replaced for this repair to last.

We are seeing repeted failures with the LED strips on these 2013 models.
50LN5700-UA, 50LN5750-UH, 50LN5600-UI, 50LN5400-AU, 47LN5790-UI, 47LN5790-UI, 47LN5200-UA, 47LN5200-UB, 47LN541C-UA, 47LN5700-UH, 47LN5700-UA, 50LN5100-UB, 47LN5400-UA, 47LN5750-UH, 47LA6200-UA, 50LA6200-UA, 50LN5200-UB

We average around 5 phone calls a day about broken screens. Some people break their TVs while moving them, some have kids that throw something at the screen and break it, and some have fights where somebody intentionally breaks the TV screen. Unfortunately, we've never seen one worth repairing. The screen can't be repaired. Technically, it can be replaced.

White dots on DLP type TVs is a common problem. These TVs make the picture with a small chip made up of millions of tiny mirrors. Each one of those mirrors is like a pixel or dot on the screen. When the chip starts to fail, mirrors get stuck in the on or off position causing white dots or black dots. Most of the time they are white.